Refund & Cancellation Policy
At Authority Link Media, we aim to provide you with authority guest posting and link building that perfectly aligns with your SEO requirements. Due to the direct publishing costs, content creation and manual outreach involved we have a clear and transparent Refund & Cancellation Policy. This Refund & Cancellation Policy outlines the circumstances in which refunds will or will not be granted.
Refundable Situations
”Once an order has been successfully completed and the live link has been delivered, the order is normally non-refundable”
You are entitled to a refund under the following conditions:
- Non-Delivery: If we are unable to secure or publish your backlink/guest post within the agreed-upon Turnaround Time (TAT) and cannot offer a suitable replacement site that meets your criteria.
- Order Cancellation Before Processing: If you request to cancel your order before content creation, outreach, or publisher reservation has begun.
- Metric Mismatch Prior to Publishing: If a pre-approved target site undergoes a sudden drop in domain metrics (DR/DA) or organic traffic before your article is published, and you choose not to proceed with an alternative site.
Non-Refundable Situations
Refunds will not be issued under the following circumstances:
- Time Limit: More than 7 days have passed since the publication date.
- Published Links: Once a guest post, niche edit, or link insertion is live on the publisher’s site and verified as accessible, the order is considered fully fulfilled and non-refundable.
- Change of Mind Post-Fulfillment: Requests for refunds based on personal preference changes after a link has been published and confirmed.
- Client Side Issues: Delays or inability to complete an order caused by client delays (e.g., failure to provide anchor text, landing page URLs, or content feedback in a timely manner).
- Search Engine Algorithm Updates: SEO is subject to external search engine algorithm changes. While we guarantee high-quality placements, we cannot offer refunds based on ranking fluctuations, organic traffic shifts, or indexation updates enforced by third-party search engines like Google.
12-Month Link Replacement Guarantee
Instead of cash refunds for post-publication link issues, we offer a dedicated 6-Month Guarantee:
If a placed link is removed, deleted, or changed to no-follow by a publisher within 6 months of the publication date, Authority Link Media will replace it on an equivalent website (matching or exceeding the original site’s DR and traffic metrics) at zero extra cost to you.
Note: This guarantee does not apply if the original link broke due to changes on your end (e.g., deleted target landing page, broken URL redirects, or site downtime).
How to Request a Refund
To request a refund or report an issue with an order, please follow these steps:
Send an email to support@authoritylinkmedia.com with the subject line: Refund Request – [Your Order ID].
Include your order details, target URLs, Payment Proof and the reason for your request.
Our support team will review your request and respond within 3 business days.
Refund Processing Time
Once a refund request is approved:
Payments made via Credit/Debit Cards will take 5 to 10 business days to reflect in your account, depending on your bank.
Payments made via PayPal or other digital wallets will generally be credited back within 3 business days.
Contact Us
For any questions or concerns regarding our Refund Policy, please contact us at:
Company Name: Authority Link Media
Website: https://authoritylinkmedia.com/